A full refund will be considered based on the following reasons:
- A refund policy is valid up to 15 business days from the date you confirm the payment.
- The client’s order cannot be completed.
- The client’s request to cancel the order is received before the development is started.
- The client is not reasonably and legitimately satisfied with the quality of the code or service and provides a comprehensive proof/explanation of the matter.
- If the order is completed according to the specifications of the client and cannot be a reason for a full or partial refund. In case if something is missed while submitting the project from the client’s end; due to which if delivery is delayed or the project is delayed; Sketchemail shall not entitle to a refund.